Bookings for device installations are currently suspended in line with UK Government recommendations. Our installation partners have taken the decision to cease all installations with immediate effect from the 24th March 2020. NOTE: These restrictions only apply if Airmax Technicians are completing the install directly, we are still continuing to dispatch devices where it is safe to do so, or at the request of our customers who may have their own workshops or dealers continuing to installing devices.
We will continue to accept new jobs throughout the closure period and It is expected that any new jobs will be held indefinitely until restrictions are lifted and engineering is able to resume. Once a date for this has been confirmed by UK Government we will send customers a booking link to arrange a new appointment. This will be staggered to prioritise oldest jobs first until the backlog is cleared.
We recommend advising your drivers to call our Helpdesk on 0333 358 3489 and if you require any further information, please contact your Account Manager.