There are no changes to any contact details. We operate multiple cloud-based technologies which underpins our agile culture and ability to support you in the event of a business continuity issue.
In the event that our entire workforce needs to work remotely we will operate as follows:
- Our phone system is cloud-based and all staff working remotely will be accessible via the standard phone number, 01932 504300 or via their Direct Dial or Mobile
- The support team use Zendesk, a cloud-based Help Desk system which is accessible by all of our team remotely. You can contact us via phone 0333 358 3489 or on our usual support email firstname.lastname@example.org
- Our collaboration tools for communication and file sharing run on cloud platforms such as Microsoft Teams which will allow us to offer a seamless content sharing solution both internally and for our customers and partners.
- We have the capability to access customer content remotely and any training can be provided using online screensharing platforms.
As always, we remain committed to supporting your business with our high level of customer service. We will continue to monitor the situation and provide updates appropriately and promptly.
If you have any queries at all, please don't hesitate to contact your Account Manager or Project Manager.